estatevisuals

Frequently Asked Questions

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Have a question about your next Property Photoshoot?

Take a look below or give us a call, we’d love to talk to you.

HOW TO PREPARE A PROPERTY FOR A SHOOT?

I’ve put together a blog post with instructions for you right here. Also, we’ll keep in touch to discuss plans and any specific requests like featuring some necessary parts of Property before the shoot.

HOW WILL I RECEIVE THE IMAGES?

I use GoogleDrive and/or WeTransfer to send over your images – you’ll receive them in high resolution JPG files that are ready to use where you please. I can also provide them cropped to specific sizes so that they’re ready to upload to your online shop/Etsy/NOTHS store front/social media, etc!

WHO OWNS THE COPYRIGHT?

The copyrights retain for me, as is standard practice in the photography industry. You purchase a a single use, non-transferable, non-exclusive image license. For real estate agents that image license is good for the duration of your listing and expires once the listing is sold, canceled or reassigned to another agent. For all others the license does not expire. This is a non-transferable license, meaning you, as the licensee, may not sell, give or loan the photos to any other party. You do have wide leverage to use them for your marketing and promotional needs however. This license is also non-exclusive, meaning the copyright holder may sell multiple licenses for the same images.

HOW DO I BOOK A SHOOT

You can either use our contact form, email or call at 07463849387

DO YOU PROVIDE HOME STAGING?

I do not offer home staging. If needed, I can put you in touch with a professional home stager. It’s important that your home be as “photo ready” as possible when I arrive. While I may suggest moving an item – a chair, for instance – to create a better shot, but I’m not able to help de-clutter and decorate a home after I have arrived for a scheduled shoot.

WHAT AREAS DO YOU COVER

We accept orders from all UK, but have in mind that Outside Norwich we charge extra for the travel expenses and if necessary for night stay.

HOW LONG WILL IT TAKE TO PHOTOGRAPH MY PROPERTY?

The amount of time required to properly photograph a home or commercial building can vary greatly. The biggest factor is the size of the property. As a general guideline plan on about 1 hour for a property up to 4 rooms and and about 3 hours for a property up to 9-15 rooms . But many large homes and commercial or retail buildings can take longer for photography. The time required for your photo shoot can be discussed at the time you book it.

HOW MUCH NOTICE DO YOU NEED TO BOOK PHOTO SHOOT?

I do accept orders at the same day, but it is best not to rely on that. The more notice you can provide the better. Ideally, for day time photo shoots we advise to give 1 – 2 days notice should be enough in order to get your preferred date and time.

WHAT ARE YOUR HOURS? DO YOU HAVE AVAILABILITY ON WEEKENDS AND HOLIDAYS?

Photo shoots are scheduled week days from 9 am through twilight (note, the exact time of twilight varies through the year). Photo shoot appointments are not available on the holidays. If you have a special request please send an email so we can see how can I help You.

WHAT TYPE OF REAL ESTATE PHOTOGRAPHY EQUIPMENT DO YOU USE?

We use high end, professional-grade Nikon digital cameras with 16.2 MPs resolution and a variety of lenses that allow me to capture any building from any perspective. With addition to extra equipment like tripod and flash if necessary.

ARE YOU ABLE TO TRAVEL TO PHOTOGRAPH MY PROJECT?

Yes, I am available to travel worldwide for your photography projects. Travel expenses are billed at cost to the client with no extra charges.

DO I HAVE TO MEET YOU AT THE HOME TO GIVE YOU ACCESS?

N​o, you can simply provide keys or ff the home has a contractor’s lock box installed you may also provide that code for access. Of course, you are also always welcome to meet me at the home and hang out during the photo shoot.

WHAT IF THE WEATHER IS BAD ON THE DAY OF MY SHOOT?

If the weather is bad on the day of your scheduled shoot (i.e. rain, heavy clouds and the like) you will be given the opportunity to reschedule for the next available open shoot date. If you choose to proceed with the shoot as scheduled, regardless of the weather, please understand that the listed pricing does not include fixing photos for cloudy skies and such and the standard guarantee will no longer apply. See the full weather policy here.

CAN YOU JUST PHOTOSHOP THAT?

PhotoShop is an awesome tool with a lot of power. However, nothing replaces making sure the home is photo ready when the photographer arrives. PhotoShop does not do windows, clean floors, put the kids toys away or play gardener. I can remove objects or smooth Carpets/Curtains/Bed covers or replace a sky ,but keep in mind that the home should look as good in photos as it does in person.

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68 Pottergate, Norwich NR2 1DZ

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